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FAQ/Policies

Are you a registered business?

Yes. We obtained our business license on May 22, 2024 from the City of Riverside, California and our LLC licensure from the State of California. 

Can you source a piece for me?

We do take sourcing requests! However, timelines and availability depend on many variables. Reach out to us through our contact form at the bottom of this page.

Shipping Policies

Domestic Shipping Policy

Shipment processing time

All orders are shipped within 7 business days. We do not ship on weekends but we will communicate if there are any delays via email.

Shipping rates and delivery estimates

Domestic Shipping within the United States is Free. We ship with USPS and the estimated delivery time after shipping is 5-7 business days. 

International Shipping Policy

We ship internationally to any place that USPS will allow. Shipping rates are automatically calculated via the USPS rates based on your addresses at Checkout. Reach out to us for further questions at contact@quietluxuryvintage.com.

 

*Disclaimer: we want to ship anywhere in the world but there are sometimes limitations on certain locations and delivery delays are subject to occur outside of the United States.

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to PO boxes or APO/FPO addresses.

Shipment confirmation and order tracking

We will​ send you a shipping confirmation with tracking information within 7 business days.

Customs, duties, and taxes

Quiet Luxury Vintage is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Quiet Luxury Vintage is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

We do not offer returns or exchanges for purchases. Let us know if you have sizing questions and we are happy to connect with you directly.

 

For more information, email contact@quietluxuryvintage.com.

Privacy Policies

Privacy Policy of Quiet Luxury Vintage

Quiet Luxury Vintage operates the Quiet Luxury Vintage website, which provides online vintage accessory shopping.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Website Quiet Luxury Vintage.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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